Consequenses: I've shed a sale with one of our best customer. I am shedding trust from my client. I will likely be shedding much more small business during the futur becaus e of this. I'm so upset to see that DHL personnel never treatment with regards to their buyers. my electronic mail: [email protected] I hope soemone will read through this and may help me. regards. J-C
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four/21/16 twelve:25AM DHL (Nungambakkam - Chennai) has wrongly committed to supply cargo but now stating further than our control if are unsuccessful to carry out their commitment and cheated buyer only so that you can get only funds. I had been hoped DHL is good for service but in my circumstance, I was ordered from INDIA to SOUTHAFRICA - several tablets for my individual use with DHL but now it is actually underneath the Custom made SA. While inquiring DHL, They're telling us to acquire health care certification - but in SA it can be impossible. Why DHL is committed that they are going to supply by the due date in 4 to 5 Performing times. If DHL knowledgeable us earlier to acquire clinical certification then first I check out with SA health Section and after I obtain the medical certificate, then I can buy my cargo, but DHL dedicated wrongly and received 6000 Rs for their charges and now the shipment is under the Customized SA and it is actually on maintain.
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I asked her for her employee ID number and he or she questioned me regarding why I want it. I informed her that if I do not listen to back again from the supervisor or supervisor I'm able to Enable company know who I contacted. She abruptly reported that she was not giving it to me. To date I acquired double invoices and possess compensated for 1 of these and the other needs to be removed. Our account number is
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12/31/12 2:05PM I've tried several times to contact consumer service about our invoices and to this point not one person really wants to do their position. I spoke to a Woman named Judy and requested for the supervisor or supervisor. I used to be advised that there all chaotic and Dhl pakistan she is going to take my identify and number so that somebody will phone me again.
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